Shop with confidence at Hinleath. We understand that finding the right leather bag can be personal, and we want you to be 100% satisfied with your purchase. That’s why we’ve created a simple, transparent, and customer-friendly leather bag return policy.
What Qualifies for a Return?
We gladly accept returns within 30 days of delivery. To qualify, items must meet the following conditions:
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Be in brand-new condition, unused, and undamaged
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Include all original tags and packaging
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Not be personalized or monogrammed (unless defective)
This ensures that your leather bag remains in its best form, and we can process returns smoothly.
How Refunds Are Processed
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Refund Method: We issue refunds to your original payment method, such as a credit card or PayPal.
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Refund Timeline: Once we receive the returned bag, refunds are typically processed within 14 business days.
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We will notify you once your refund is complete.
Contact Us Before Sending Returns
Before mailing any leather bag back to us, please reach out: vinhin170403@gmail.com
We’ll provide the return instructions and correct return address.
Important: Unsolicited returns without prior contact will not be accepted.
Return Shipping Responsibility
As a small leather goods brand, we kindly ask customers to cover the return shipping cost. This allows us to maintain fair pricing and handcrafted quality.
Need Assistance?
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Contact Us — We’re here to help.
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Leather Care Guide — Learn how to keep your leather bags in top shape.
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Explore Leather Bags — Browse our handcrafted collection.
Outbound Resource
Want to know more about leather grades? Visit this article on full-grain leather to learn why we use the best.